“You only get one chance to make a first impression… A low star rating or a negative article in Google is often the difference between gaining new customers or losing them to a competitor.”
In most things related to business, taking a proactive approach is typically a wiser idea than being reactive – especially when it comes to your company’s online reputation.
Proactive online reputation management means you’re taking the initiative to establish your company as a trusted, reputable company that is the type of company that someone who is researching online wants to conduct business with.
Some of the strategies our online reputation management company will focus on when taking a proactive approach to your brand are:
- Working with you to help you acquire as many positive reviews as you can on your local business listings.
- Growing your company’s overall visibility in the search results (having no reputation is almost as detrimental as a bad reputation!)
- Conducting a content marketing strategy that provides valuable content to users about your brand’s products and services.
- Responding constructively to both positive and negative reviews on your business listings and review sites.